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Happy Customers. Happy People.

Compelling customer experiences with empowered employees

Employees are outstanding customer experts. Activate their knowledge and turn it into excellent customer experiences.

With WOCAS, employees across the organization can share ideas to improve the customer experience. Relevant peers can then evaluate the suggestions.
This creates a feed of perfectly prioritized topics that will guide your way to drive real change for customers.

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frontline engagement
WHY WOCAS?

  • Employees are freed from silos
  • Everyone gets the chance to make a difference
  • Structured collection of ideas for improvement
  • Data from all areas is gathered in one place
  • Prioritized fields of action based on facts and figures
  • Clear responsibilities for the solution process
  • Transparency over the entire workflow

These companies are already successful with WOCAS:

Fast

Get effective measures for a better customer experience in the shortest possible time

Efficient

Prioritize correctly with reliable facts & figures to focus on the most important topics

Scalable

Start small and then gradually involve the entire company to continuously improve